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The 2021 Rental/Lease Agreements include many updates requested by CAA members, such as revisions to the NSF fee provisions, addition of security deposit options when renting to roommates, a prohibition…
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Effective January 1, 2020, AB 1482 requires most landlord in California to make significant change to how they do business. This webinar explains the rent control and just cause provisions…
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This webinar will provide you with an understanding of the events that led to the passage of statewide rent control in California and the key components of AB 1482. Specifically,…
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The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as…
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Handling applications is a fundamental part of every rental housing provider’s business operation. The application process is the first interaction you will have with your new tenant, and it sets…
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The Asbestos Class III Refresher is to be taken every year after your initial 2-day class III course. You will have needed to complete the initial course in order to…
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New California fair housing regulations covering reasonable accommodations and assistance animals took effect January 1, 2020. This webinar will cover what you need to know to address requests from applicants…
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Identification, Prevention, Treatment, and Legal Compliance Bedbugs have fast become the number one pest challenge for multi-unit rental housing properties. In this multi-part webinar, you’ll learn why there has been…
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Beginning and Maintaining the Tenancy: Rental Agreements, Moving In, Changing Terms, Raising Rent, and Entering the Unit Make sure you are ready for move-in day. This class will cover the…
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Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers.…
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CCRM Final Exam – available after completion of all nine property management courses. * This exam is a California Certified Residential Manager (CCRM) Certificate Requirement
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California law provides significant protections to residents of rental property who are victims of domestic violence or other violent crimes. The legislature has determined that victims of domestic violence should…
On-Demand Class
The application process for the State of California’s Rental Assistance Payment Program will open by March 15, 2021. This program, administered by the California Business, Consumer Services and Housing Agency…
Sacramento City and County will distribute close to $100-million in emergency rental assistance with payments going directly to landlords. On this webinar, learn about the different rental assistance programs, their…
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Concord housing providers must comply with a series of new laws and requirements. This webinar will help Concord rental property owners understand the three major components of Concord’s Residential Tenant…
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In November 2017 the San Jose City Council voted to replace the City’s nearly forty-year-old rent control law with a new rent control ordinance. The new Apartment Rent Ordinance (ARO) took…
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All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program…
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All rental units within the unincorporated areas of the County of Sacramento are subject to a rental inspection ordinance. The ordinance requires anyone who is inspecting a rental property on…
On-Demand Class
It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist…
In today’s political climate, all communities are vulnerable to rent control, which has emerged as a popular approach to address rising rents. In 2016 and 2017, CAA fought rent control…
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To assist rental housing providers in California with their response to the coronavirus pandemic, CAA has created a series of webinars specific to the challenges facing rental housing providers. The…
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Developing appropriate screening criteria is critical for all rental housing providers. A rental housing provider who establishes appropriate screening criteria should find, more often than not, that they end up…
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Do you know what you would do if there was an apartment fire or disaster in your multi-unit apartment? As the apartment manager, your role is critical to the support…
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With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s…
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Real Life Examples & Explanations from Experienced Attorneys If you’ve ever asked any of the questions below our Fair Housing: Questions Answered could help guide you out of stress and into…
Updated for 2021, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California. When you complete the CCRM…
On-Demand Class
This webinar will provide detailed information about how to build your case for court, and how to make your case before the court, both by documents and by testimony. Attendees…
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California law allows landlord to change the terms of a month to month tenancy with proper notice. However, changing is not always as simple as just sending a notice. This…
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Acting as a landlord in California can be a risky business. Landlords can face claims of wrongful eviction, discrimination, and personal injury occurring at the property, not to mention costs…
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For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up…
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Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up…
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In 2016 the Mountain View voters approved Measure V, the Community Stabilization and Fair Rent Act (CSFRA), which enacted a system of rent controls and eviction restrictions in the City…
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Several government agencies in Orange County will distribute nearly $200 million in emergency rental assistance in 2021 with payments going directly to landlords. Learn more about the key differences between…
On-Demand Class
Placer County will distribute close to $12 million dollars of emergency rental assistance with payments going directly to landlords. On this webinar, learn about the different rental assistance programs, their…
On-Demand Class
CAA Offering Webinar to Help Owners Understand the Cities of San Diego, Chula Vista and San Diego County Payment Options. Several government agencies will distribute over $207 million in emergency…
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California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the…
On-Demand Class
This webinar covers the legislative and regulatory environment and highlights from the 2020 Legislative Year. We also take a look at what’s ahead for the for the rental housing industry…
On-Demand Class
State and federal fair housing laws prohibit discrimination against families with children under 18. In addition to prohibiting an outright denial of housing to families with children, fair housing laws…
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Your Rental property must be prepared for leasing before the first applicant arrives. Our instructor will provide tools on how to: Learn how to get your property ready and set…
On-Demand Class
When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without…
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New Proposition 65 regulations for the rental housing industry take effect July 1, 2019. Proposition 65 requires every business with ten or more employees to provide warnings prior to exposing…
On-Demand Class
Renewal of Tenancy and End of the Tenancy: Termination of the tenancy, Three-Day Notices, Abandonment, Disposition of Security Deposit, and the Eviction Process This class will guide you through lease…
The class starts with an overview of how to market your unit, maintain your online reputation and write advertisement that comply with fair housing laws. You’ll learn leasing procedures and…
On-Demand Class
California’s labor laws strictly limit how much rent can be charged or credited against the wages of a resident manager or other employee required to live onsite. Significant penalties and…
On-Demand Class
SB 91 WAS PASSED BY THE CALIFORNIA LEGISLATURE AND SIGNED BY THE GOVERNOR ON FRIDAY JANUARY 29, 2021. IT TOOK EFFECT IMMEDIATELY. This new law establishes a California rental assistance program…
On-Demand Class
The COVID-19 pandemic and resulting economic crisis have a lot of landlords more interested in participating in the Section 8 Housing Choice Voucher program. With so many California residents out…
On-Demand Class
The law which governs security deposits in residential rental housing can be strict, but it’s not always clear how to comply. Because security deposits are a major source of confusion…
On-Demand Class
Research shows that we all harbor unconscious biases which can impact the decisions we make in rental housing, including how we respond to disability accommodation requests. Our unconscious choices can…
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In February 2021, the Sonoma County Board of Supervisors adopted an enhanced eviction moratorium that severely limits owners’ ability to remove a tenant from a unit barring special circumstances. Under…
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If you follow the news, you probably notice that California appears to be in a constant state of emergency. Whether due to fires, severe storms, earthquakes, or pandemics, both the…
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Checking credit is a pillar of the screening process, and for good reason. An applicant’s credit is part of the criteria used to evaluate whether they will pay the rent…
On-Demand Class
The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by…
On-Demand Class
One of the most commonly asked questions on CAA’s Helpline is “Which Addenda Do I Need?” It’s a simple enough question, but there is no one-size-fits-all answer. Determining which addenda…
Updated for 2021, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California. When you complete the CCRM…
Updated for 2021, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California. When you complete the CCRM…
CCRM Final Exam – available after completion of all nine property management courses. * This exam is a California Certified Residential Manager (CCRM) Certificate Requirement
