The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as…
Addressing the Needs of Aging Tenants
On-Demand Class
Landlord Policies and Practices
Managing a rental property can be both challenging and rewarding. Property Management is an honorable profession that enables people to call their residence their home. Behind any good home are sound management and operations skills that are taught at CAA University.
When you look at the life cycle of a tenant, you must understand all of items that impact their life in their home. It starts with appropriate budgeting and implementing property strategies, to the screening of tenants and dealing with conflict both among tenants and between the tenant and management and finally working effectively with tenants who have decided that it is time for them to find another home.
CAA Management and Operations classes teach you the fundamentals of management and operations, as well as provide you the confidence you will need when working in this exciting and rewarding industry.
Budget Development and Implementation
On-Demand Class
Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers.…
Conducting Effective Property Inspections (Citrus Heights)
On-Demand Class
All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program…
Conducting Effective Property Inspections (Sacramento Specific)
On-Demand Class
All rental units within the unincorporated areas of the County of Sacramento are subject to a rental inspection ordinance. The ordinance requires anyone who is inspecting a rental property on…
Conflict Resolution in Property Management
On-Demand Class
It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist…
COVID-19: Resources for Rental Housing Providers
On-Demand Class
To assist rental housing providers in California with their response to the coronavirus pandemic, CAA has created a series of webinars specific to the challenges facing rental housing providers. The…
Developing Screening Criteria
On-Demand Class
Developing appropriate screening criteria is critical for all rental housing providers. A rental housing provider who establishes appropriate screening criteria should find, more often than not, that they end up…
Emergency Management Basics
On-Demand Class
Do you know what you would do if there was an apartment fire or disaster in your multi-unit apartment? As the apartment manager, your role is critical to the support…
How to Prepare for and Win in Small Claims Court
On-Demand Class
This webinar will provide detailed information about how to build your case for court, and how to make your case before the court, both by documents and by testimony. Attendees…
Insurance 101 for Landlords
On-Demand Class
Acting as a landlord in California can be a risky business. Landlords can face claims of wrongful eviction, discrimination, and personal injury occurring at the property, not to mention costs…
Liability and Risk Management: Protecting the Investment
On-Demand Class
For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up…
Maintenance Management: Maintaining a Property
On-Demand Class
Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up…
Navigating through the “Doobie-ous” World of Marijuana and Smoking Policies for Landlords Webinar
On-Demand Class
California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the…
Professional Skills for Supervisors
On-Demand Class
When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without…
Resident Managers & CAA’s Onsite Employee Agreement
On-Demand Class
California’s labor laws strictly limit how much rent can be charged or credited against the wages of a resident manager or other employee required to live onsite. Significant penalties and…
What is the COVID-19 Tenant Relief Act of 2020?
On-Demand Class
The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by…
